Data Protection Policy

Our Commitment

ZENER SAI UTILITY LTD is committed to protecting the privacy and security of personal information.

We process personal data responsibly and in accordance with applicable UK data protection legislation.

Information We Collect

We may collect the following types of information:

• Name
• Business Name
• Address
• Telephone Number
• Email Address
• Meter Information
• Company Details
• Call Recordings
• Contract Information

Why We Collect Information

We use personal information to:

• Provide quotations
• Arrange business energy contracts
• Respond to enquiries
• Manage customer accounts
• Meet legal and regulatory obligations
• Improve our services

Security

We implement appropriate technical and organisational measures to help protect personal information, including:

• Secure cloud storage
• Encryption
• Access controls
• Password protection
• Staff confidentiality obligations
• Restricted access to customer information

Sharing Information

We only share information where necessary with:

• Energy suppliers
• Approved business partners
• Regulatory authorities, where legally required

Data Retention

Information is retained only for as long as necessary to fulfil legal, contractual and regulatory obligations.

Your Rights

You have the right to:

• Access your information
• Request corrections
• Request deletion where applicable
• Object to processing
• Withdraw consent where applicable